Decoupling payment acceptance from payment verification.

FUGU offers a new breed of payment fraud and chargeback liability solution tracking payments post-checkout, helping merchants safely accept transactions they currently lose to fraud, false declines, and payment churn.

Our award-winning multi-tier fraud prevention solution, decouples payment acceptance and payment verification by fighting fraud at various points along the transaction life cycle covering a wide variety of risk patterns and payment models that are currently not attended by any other solution in the market.

    Risk Scoring

    Assess

    When an order is created an Initial Risk analysis is performed indicating the order’s potential for approval.

    Monitor

    As delivery process advances, FUGU activates sensors and verifications; signs of risk and evidence of value delivery are collected over time in order to make the most informed decisions before goods are shipped or digital goods are downloaded.

    Classify

    Based on the orders characteristics and initial Risk analysis the payment is classified for risk scenario.
    This scenarios are highly customizable to meet the specific merchant risk profile  and easily tuned to the business seasonal needs.

    Reassess

    Whenever a new signal is detected, FUGU reevaluates the risk  and scores the transaction interaction trail for various unique behavioral factors such as stability, cooperation and sentiment.

    51%

    of friendly fraud blocked

    42%

    reduction in false declines

    61%

    of chargebacks recovered

    74%

    reduction in
    labor cost

    Chargeback Guarantee

    Taking ownership of all your payment risk operations with the Highest approval rates, chargeback handling, and immediate reimbursement.

    Highest approval rate in the market

    FUGU’s unique multi-tier approach allows us to validate transactions until shipment, making sure no transaction is declined due to lack of information.

    Automatic evidence collection

    In case of a chargeback, we will fight it. No need for you to provide anything beyond proof of delivery.

     

    Hybrid scoring and chargebacks liability tailored to each merchant’s needs

    We let you decide what types of transactions you would like to guarantee & fight all chargebacks for you.

    Immediate reimbursement

    First we give you the money back, then, when we eventually win, we’ll adjust.

      The first hybrid chargeback liability service highest approval rate guaranteed

      Slide “We knew that to operate in the Mexican market, we needed the support of a great anti-fraud technology. For us, making the decision to partner with FUGU was gratifying. We were able to focus on growing the operation without worrying about fraud, and with the confidence that we would have the highest possible acceptance rate.” Daniela Rivera Diaz Operations and Finance Manager at Pidele a Pepe 146% Orders Securely Approved and Guaranteed by Fugu Tell me more Slide Selling highly desirable sports items, JD Sport experienced a growing number of chargebacks. Using FUGU Multi Tier Fraud protection JD Sports are now fully protected from Fraud, Friendly Fraud and Policy Abuse cases such
      as wardrobing & Return fraud without hurting their conversion rates.
      86% Revenue growth Tell me more 3.6% Reduction in Declines
      Slide Within 3 months, LØCI saw a 4.57% increase in monthly revenue by accepting more orders that might be categorized as 'high risk' and canceling them. FUGU handled these orders and increased the approval rate by 91%. 91% Approval rate Tell me more 3.6% Reduction in Declines Slide Secret Nature now protexts all its transactions with our 100% chargeback guarantee in a sector known for high fraud rates, allowing them to focus their efforts on growth while we take care of their fraud operations. This collaboration ensures a secured transaction environment, supporting sales and growth while improving operational efficiency 4.1% Revenue growth Tell me more 0 Labor cost Slide In its 7 stores, Wunschgutschein elevates operational efficiency and decision-making by conducting risk analysis and KYC Verification post-payment for reliable fraud prevention 40% Savings in labor cost Tell me more 50% Less fraud Slide Welcome Ed Hardy, we are looking forward to safely accepting more payments from your tough & cool customers 40% Less false declines Tell me more 0 Fraud related labor cost Slide One Project, a leading fashion online retailer, selling global brands such as Adidas and Alo Yoga had been declining orders marked suspicious by shopify, using FUGU's unique post payment fraud detection technology, they are now able to recover 91.7% of their previous declines with zero exposure to chargebacks. 90% Reduction in false declines Tell me more 0 Exposure to chargebacks Slide “FUGU is a really great app. Easy to onboard and use, saved us thousands of $$ replacing manual reviews, fighting and winning chargebacks, and saving lost transactions. Seamless integration and an intuitive dashboard make this an extremely valuable extension of the Shopify platform.” 70% Less False Declines Tell me more 4.5% Revenue Increase

        Risk Management for PSP’s

        FUGU offers Payment Service providers Gradual risk mitigation platform empowering PSP’s to decide which FUGU functionality will be used out of the box for their internal needs or as part of their standard offering.  Advanced risk management capabilities can be sold by the payment provider to clients,  lowering the PSP risk management cost

          Onboarding

          FUGU can start monitoring and automating  your customers on boarding process from day one, facilitating:

          – User verification
          – Document collection & management
          – Initial risk analysis

            Decoupling payment acceptance and payment verification.

            FUGU offers a new breed of payment fraud and chargeback liability solution tracking payments post-checkout, helping merchants safely accept transactions they currently lose to fraud, false declines, and payment churn.

            Our award-winning multi-tier fraud prevention solution, decouples payment acceptance and payment verification by fighting fraud at various points along the transaction life cycle covering a wide variety of risk patterns and payment models that are currently not attended by any other solution in the market.

              Risk Scoring

              Assess

              When an order is created an Initial Risk analysis is performed indicating the order’s potential for approval.

              Monitor

              As delivery process advances, FUGU activates sensors and verifications; signs of risk and evidence of value delivery are collected over time in order to make the most informed decisions before goods are shipped or digital goods are downloaded.

              Classify

              Based on the orders characteristics and initial Risk analysis the payment is classified for risk scenario.
              This scenarios are highly customizable to meet the specific merchant risk profile  and easily tuned temporal

              Reassess

              Whenever a new signal is detected, FUGU reevaluates the risk  and scores the transaction interaction trail for various unique behavioral factors such as stability, cooperation and sentiment.

              51%

              of friendly fraud blocked

              42%

              reduction in false declines

              61%

              of chargebacks recovered

              74%

              reduction in labor cost

              Chargeback Guarantee

              Taking ownership of all your payment risk operations with the Highest approval rates, chargeback handling, and immediate reimbursement.

              Highest approval rate in the market

              FUGU’s unique multi-tier approach allows us to validate transactions until shipment, making sure no transaction is declined due to lack of information.

              Automatic evidence collection

              In case of a chargeback, we will fight it. No need for you to provide anything beyond proof of delivery.

               

              Hybrid scoring & chargebacks liability tailored to each merchant needs

              We let you decide what types of transactions you would like to guarantee & fight all chargebacks for you.

              Immediate Reimbursement

              First we give you the money back, then, when we eventually win, we’ll adjust.

                The first hybrid chargeback liability service highest approval rate guaranteed

                Slide “We knew that to operate in the Mexican market, we needed the support of a great anti-fraud technology. For us, making the decision to partner with FUGU was gratifying. We were able to focus on growing the operation without worrying about fraud, and with the confidence that we would have the highest possible acceptance rate.” Daniela Rivera Diaz Operations and Finance Manager at Pidele a Pepe 146% Orders Securely Approved and Guaranteed by Fugu Tell me more Slide Selling highly desirable sports items, JD Sport experienced a growing number of chargebacks. Using FUGU Multi Tier Fraud protection JD Sports are now fully protected from Fraud, Friendly Fraud and Policy Abuse cases such
                as wardrobing & Return fraud without hurting their conversion rates.
                86% Revenue growth Tell me more 3.6% Reduction in Declines
                Slide Within 3 months, LØCI saw a 4.57% increase in monthly revenue by accepting more orders that might be categorized as 'high risk' and canceling them. FUGU handled these orders and increased the approval rate by 91%. 91% Approval rate Tell me more 3.6% Reduction in Declines Slide Secret Nature now protexts all its transactions with our 100% chargeback guarantee in a sector known for high fraud rates, allowing them to focus their efforts on growth while we take care of their fraud operations. This collaboration ensures a secured transaction environment, supporting sales and growth while improving operational efficiency 4.1% Revenue growth Tell me more 0 Labor cost Slide In its 7 stores, Wunschgutschein elevates operational efficiency and decision-making by conducting risk analysis and KYC Verification post-payment for reliable fraud prevention 40% Savings in labor cost Tell me more 50% Less fraud Slide Welcome Ed Hardy, we are looking forward to safely accepting more payments from your tough & cool customers 40% Less false declines Tell me more 0 Fraud related labor cost Slide One Project, a leading fashion online retailer, selling global brands such as Adidas and Alo Yoga had been declining orders marked suspicious by shopify, using FUGU's unique post payment fraud detection technology, they are now able to recover 91.7% of their previous declines with zero exposure to chargebacks. 90% Reduction in false declines Tell me more 0 Exposure to chargebacks Slide “FUGU is a really great app. Easy to onboard and use, saved us thousands of $$ replacing manual reviews, fighting and winning chargebacks, and saving lost transactions. Seamless integration and an intuitive dashboard make this an extremely valuable extension of the Shopify platform.” 70% Less False Declines Tell me more 4.5% Revenue Increase

                  Risk Management For PSP’s

                  FUGU offers Payment Service providers Gradual risk mitigation platform empowering PSP’s to decide which FUGU functionality will be used out of the box for their internal needs or as part of their standard offering.  Advanced risk management capabilities can be sold by the payment provider to clients,  lowering the PSP risk management cost.

                    Onboarding

                    FUGU can start monitoring and automating  your customers on boarding process from day one, facilitating:

                    – User verification
                    – Document collection & management
                    – Initial risk analysis