amir@fugu-it.com
There is time and money on the table
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FUGU reduces false positives by 40% and blocks 100% of Friendly Fraud monitoring customer behavior after payment. Simply put, it is money on the table!...
Cutting Costs – Automating Manual Reviews
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FUGU has an innovative approach, automating manual tasks working on them after the payment but before the actual risk is assumed, increasing conversion, reducing churn, and preventing fraud...
High Risk payments recovered post-payment
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FUGU is working with the gateway clients and presents the Auhtorization Hold and captures the hold sum automatically. The transaction is moved from the churn zone to the collaboration zone, as FUGU continues to communicate with the customer, getting to know more while collecting evidence against dispute....
The post-payment psychological affect
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From the customer perspective a distinct shift takes place after the payment, when all the steps taken to make the transaction happen are framed as customer care....
Winning life time value of insulted customers
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FUGU allows the merchant to minimize the cart abandonment that result from friction by differentiating between transactions in terms of risk and evidence, which allows in turn to escalate friction (always framed as customer care) only with the minority that requires and deserves it...
